THE SERVICE AND SUPPORT POSITIONS
From system administrator to technical support engineer.
SERVICE / SUPPORT SPECIALISTS
Computer support specialists and network administrators
help computer users and organizations. Some of these specialists support computer networks by testing and evaluating network systems and ensuring that day-to-day operations work. Others provide customer service by helping people with their computer problems. Some require a bachelor's degree, while others require an academic degree or post-secondary education.
TYPICAL POSITIONS:
- Customer Support Administrator
- Customer Support Specialist
- Desktop Support Manager
- Desktop support specialist
- Help desk specialist
- Help Desk Technician
- IT Support Manager
- IT support specialist
- IT systems administrator
- Senior Support Specialist
- Senior system administrator
- Support specialist
- Systems administrator
- Technical specialist
- Technical Support Engineer
- Technical Support Specialist